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How odibet Handles Your Personal Data

At odibet, we are clear about what data we collect when you open an account, how we use it, and who can access it — so you stay…

No data sold to third partiesEncrypted account storageIndia-specific data rightsClear retention periodsDirect deletion requests accepted
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odibet How odibet Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Data

Email Privacy Team Send a written request to our dedicated privacy address at odibet.club. We respond to all data-related queries within 72 hours on business days, with a reference number issued on receipt.
Live Chat on odibet.club Open the chat widget on any page of odibet.club to speak with our support team about a data query. Available daily; our agents can escalate to the privacy team directly from the chat window.
Written Request Form Submit a structured data request through the account settings page under Privacy. You can request access, correction, or deletion of your personal data, and we will confirm receipt within one business day.
DATA HANDLING PRACTICES

How We Protect and Manage Your Data

Our data handling practices are built around the principle that your personal data belongs to you.

Encrypted Storage

All account data is stored using AES-256 encryption at rest. Database access requires multi-factor authentication for every internal team member, and access logs are reviewed weekly for anomalies.

Cookie Policy

We use functional cookies to keep your session active and analytics cookies to understand how pages are used. You can manage cookie preferences from the banner on your first visit to odibet.club.

Account Security

Two-step verification is available on every odibet account. Login attempts from unrecognised devices trigger an email alert to your registered address before access is granted, reducing unauthorised entry.

Data Retention

We retain account data for as long as your account is active and for a limited period after closure, as required by applicable financial and anti-fraud regulations. After that period, data is deleted or anonymised.

Who to Contact

Our privacy point of contact is reachable via the email listed in your account settings. For formal requests — access, rectification, deletion — use the written request form so we can verify your identity securely.

Requesting Changes

You may request correction of inaccurate personal data at any time. Submit the request through your account dashboard or by email, and we will confirm the update or explain any limitation within five business days.

Your Privacy Questions, Clearly Answered

We have gathered the questions we hear most often about how odibet handles personal data, what rights you have, and how to act on them. If your question is not here, reach us directly through the chat or request form.

We collect your name, email, phone number, and the payment identifiers linked to your UPI, Paytm, or PhonePe account. We also log device data and session activity to protect your account from unauthorised access.

We do not sell your data. We share it only with service providers who help us operate the platform — such as payment processors for UPI or Paytm — and only under data-processing agreements that restrict how they may use it.

After account closure, we retain data for the minimum period required by applicable financial regulations and fraud-prevention rules. Once that period expires, your data is deleted or fully anonymised from our systems.

Yes. Submit a data-access request through your account settings or by email to our privacy team. We will verify your identity and provide a structured copy of your data within the timeframe required by applicable law.

Use the written request form in account settings or email our privacy team with your account details. We will confirm receipt within one business day and complete the deletion or explain any legal limitation within five business days.

Payment references from UPI, Paytm, and PhonePe are stored as tokenised identifiers — not raw account numbers. All payment data flows over TLS and is encrypted at rest, and only authorised staff with a specific operational need can query payment logs.

We use session cookies to keep you logged in and analytics cookies to measure page performance. A cookie-preference banner appears on your first visit; you can update your choices at any time through the privacy settings link in the footer.

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