Reference

Terms and Conditions at odibet

These terms govern every action you take on odibet — from opening your account and placing a wager to withdrawing your balance via UPI, Paytm or PhonePe.

Applies to all account holdersGoverns deposits and withdrawalsCovers UPI, Paytm, PhonePeJurisdiction-dependent accessUpdated when policy changes
odibet Terms and Conditions at odibet
CONTACT PATHS

How to Reach Us About These Terms

If any clause in these terms is unclear or you need to raise a dispute, our support team is reachable around the clock through the channels below.

Live Chat Available around the clock inside your account dashboard — an agent can access your transaction history and terms-related queries in real time without you leaving the page.
Email Support Send detailed terms or dispute queries to our support email. We aim to respond within 24 hours and keep a written record of every exchange for your reference.
Help Centre Our help centre carries annotated summaries of key clauses — account suspension rules, KYC requirements, and the withdrawal verification process — so you can check quickly before contacting an agent.
ACCOUNT SECURITY

How We Handle Your Data and Account

Account security and data handling are built into the way odibet operates, not bolted on afterwards.

Data Retention

We retain your account data for as long as required by applicable law in your jurisdiction. Once the retention period lapses, personal data is deleted or anonymised in line with our privacy schedule.

Cookie Policy

Cookies track session state, preferred language and payment method so you do not have to re-enter details on each visit. You can adjust cookie permissions in your browser at any time without losing your account.

KYC Verification

Withdrawals above a defined threshold require identity verification — a government-issued ID and proof of your linked UPI or Paytm account. Verification usually completes within one business day.

Password and Access

Your account password is hashed and never stored in plain text. We never ask for your password over chat or email — any message requesting it is fraudulent and should be reported immediately.

Data Change Requests

To update your registered mobile number, email address or linked PhonePe account, submit a request through live chat with supporting identity documents. Changes take effect after a 24-hour security hold.

Dispute Resolution

Disputes about charges, account suspension or term interpretation should be submitted in writing to our support email. We log every dispute, assign a reference number and respond within 5 business days.

Common Questions About These Terms

The questions below cover the clauses account holders ask about most — eligibility, data rights, payment rules and what happens when terms change. If your question is not here, live chat can walk you through the relevant section.

Account eligibility depends on local law. Access to odibet is available where local law permits. It is your responsibility to confirm that using the platform is lawful in your jurisdiction before completing registration.

We publish a notice on the site when terms change. Continuing to use your account after the update date constitutes acceptance of the revised terms. If you do not agree, you may close your account before the update takes effect.

UPI deposits are credited to your account balance once the bank confirms the transfer, typically within minutes. Withdrawals back to your UPI handle are processed after identity verification and cleared within one to three business days.

Yes. Submit a data-access request via our support email with your registered account details. We will compile and send your data within the timeframe required by applicable law in your region, usually within 30 days.

Accounts may be suspended for breach of these terms — including providing false registration details, attempting to manipulate game outcomes, or using payment methods not linked to your verified identity. You will receive written notice of any suspension.

Raise a dispute in writing through live chat or support email. Include your account ID, transaction reference and the specific clause you believe applies. We assign a case number and respond with a written decision within five business days.

Applicable law depends on your jurisdiction. For India-based accounts, these terms are read in line with Indian law where it applies. Any clause found inconsistent with local law is modified to the minimum extent necessary to comply.